XZERES Wind is committed to providing world class service and support to all of our installers and end users. We offer a variety of tools, resources, and assistance to assure the performance and reliability of our wind turbines, and to maximize your value and return on investment.
InstallationXZERES Wind requires installers to have hands-on experience installing residential and small business wind generators. All XZERES installers are licensed and bonded contractors with experience in contemporary building practices. XZERES Wind looks to its dealers to provide site assessments and local answers to customers' questions. In many cases, dealers will also be called upon to provide installation assistance (or complete turnkey installation) of our wind generators and towers for customers. Dealers are expected to be experienced with and knowledgeable of residential renewable energy, in general, and about wind energy, specifically. Hands-on experience installing a residential wind generator is invaluable experience and is also a pre-requisite to becoming a XZERES Wind dealer. We encourage renewable energy companies with the mentioned qualifications to apply to become a XZERES dealers. Click here to apply to become an XZERES Wind dealer.
SupportXZERES Wind has qualified field service technicians deployed to XZERES turbine installation sites for annual maintenance regularly. We also understand you may have questions about installation and maintenance and are committed to supporting our systems and have customer service available from 8-5pm Pacific Standard Time. Call us today with questions about your system or to schedule maintenance.
Limited Warranty & Premium Coverage
XZERES Standard Limited WarrantyXZERES Wind Turbines are covered for manufacturing defects and workmanship from the moment they ship. This premium coverage is standard for all of our turbines. Travel time to your site is covered if there is a problem. Crane and other required equipment is covered with prior approval.
√ 10 Year Limited Warranty – Covers all manufacturing defects and workmanship for turbines, diversion load and components by third party including inverters after the first year.
√ 5 Year Limited Warranty – For controller and lightning protection system after the first year.
XZERES Extended Factory Care Program5 Year Factory Care Coverage - XZERES Wind Turbines, electronics and associated equipment are covered for manufacturing defects and workmanship for 5 years. This premium coverage is optional for all of our turbines and includes (2) scheduled maintenance visits. This optional warranty provides for zero maintenance costs for the first 8 years of ownership.
10 Year Performance Coverage -The XZERES Extended Customer Care Program can be added to the total system cost and will extend our standard 5 year warranty for an additional 5 years, thus extending coverage for a total of 10 years. This is our performance package and maximizes turbine up time and includes a total of (3) recommended maintenance visits.
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